Performance Categories Baldrige

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Definition: Performance Categories Baldrige

The theory details the criteria for performance excellence and an integrated management system.

It is based on 7 factors they are: -

  • Leadership
  • Strategic Planning
  • Customer and market focus
  • Measurement, analysis and knowledge management
  • Human resource focus
  • Process management
  • Organizational performance results

Example

The leaders should understand the Baldrige framework and communicate the same to the work force.

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