Performance Categories Baldrige

Posted in Human Resource Terms, Total Reads: 812

Definition: Performance Categories Baldrige

The theory details the criteria for performance excellence and an integrated management system.

It is based on 7 factors they are: -

  • Leadership
  • Strategic Planning
  • Customer and market focus
  • Measurement, analysis and knowledge management
  • Human resource focus
  • Process management
  • Organizational performance results


The leaders should understand the Baldrige framework and communicate the same to the work force.

Looking for Similar Definitions & Concepts, Search Business Concepts