Capability Maturity Model CMM

Posted in Marketing and Strategy Terms, Total Reads: 2244
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Definition: Capability Maturity Model CMM

Capability Maturity Model (CMM) is a process development model that shows the degree of maturity of processes in an organization. It moves through five stages i.e. ad-hoc/initial, managed, defined, quantitatively managed and optimized.

It can be explained with the help of a pyramid structure. As we move up the pyramid, the formalization and optimization of the processes increase.

CMM Pyramid


  • Initial: The processes are not organized or consistent enough to be formalized, documented or made standardized or repeatable.

  • Repeatable: Basic project planning is performed for costing, scheduling and functionality. Success is more dependent on individual efforts.

  • Defined:  The processes are well defined and integrated with the business using a standard software process. Consistent practices and documentation help to reduce the learning curve for employees to move to new teams and projects.
  • Managed: Processes are not only defined but monitored and controlled for data collection and analysis. There is an attempt to understand the products and processes quantitatively.

  • Optimizing: Feedback is looped into process development to optimize the processes. It results in innovations that better serve the organization.


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