Little’s Flow Equation

Posted in Operations and Supply Chain Terms, Total Reads: 2165

Definition: Little’s Flow Equation

Little’s flow equation is derived from the little’s Law which tells us about the average waiting time with the help of average waiting line length or queue length and the average customer arrival length.

For instance , at a Mc D store in a metro city the average line length is 45 and average serving rate is 100 customers per hour.
Lq =45
hence, Wq= 45/100

Hence on an average 0.45 hours or 25 minutes is what a customer may be expected to spend there. Hence McD can plan better to position its staff, or open more counters in that particular store.

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