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Consumer really the King in India, is it??
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TOPIC: Consumer really the King in India, is it??

Consumer really the King in India, is it?? 5 years, 1 month ago #659

With services contributing to more than 60% of the GDP in india, is customer really the king...

Re: Consumer really the King in India, is it?? 5 years, 1 month ago #660

In real sense customer is the king, he has choice to buy whatever he wants. But the options to customize limits the choices available for the customer....hence we cannot say definitely that customer is the king..

Re: Consumer really the King in India, is it?? 5 years ago #663

Consumer is a king because in this modern time consumer create demand and company should have to follow the consumer otherwise there are so many other competitive products are available in market for the consumer.

Re: Consumer really the King in India, is it?? 5 years ago #669

There is a exactly different mindset of sellers and customers, Sellers try to sell thing with maximum profit while on the other hand customers try to get a product of best quality with reasonable price. But in the indian context what is happening is sellers are dominating the buyers. This is happening due to the unawareness of customers about the product or false knowledge about the product.Many times this happens because of advertisement on television which has nothing to do with the quality or durability of the product. If customer really wants to be king then needs to be aware of the product details.

Re: Consumer really the King in India, is it?? 5 years ago #672

  • Abbas
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nowdays......looking at the currebt situation if a seller does not provide the goods as per customer preference the customer may shift to other seller.......so in any situation 'THE CUSTOMER IS THE KING'.

Re: Consumer really the King in India, is it?? 5 years ago #675

I do agree that at some extent consumer is the king in India, but when it comes to middle class or lower class of people then consumer is not king, he becomes follower....the reason is the increase in prices which they are not able to afford.

Re: Consumer really the King in India, is it?? 4 years, 12 months ago #757

yes consumer is the king, today's market is not monopolistic market, it has become very competitive. Consumer carefully weighs his option and then only buy any product. its buyers market not sellers..

Re: Consumer really the King in India, is it?? 4 years, 12 months ago #762

  • poojad
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We cant generalise here, as many times we have encountered very poor after sales service from the companies. Hence we cant say customer is king..

Re: Consumer really the King in India, is it?? 4 years, 11 months ago #765

do agree with pooja....
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