A public limited company, TalkTalk Telecom Group (TTG) is a quadraple player in UK telecommunications business providing mobile telephony, television and broadband services.
It’s headquartered in London, UK. TTG is listed in the London Stock Exchange and is a constituent of the FTSE 250 Index. In November 2002, Carphone Warehouse acquired Opal Telecom and introduced the TalkTalk brand to the market in January 2003. The broadband service was launched in November 2004. To tap the expanding opportunities in the telecom market, a separate listed company, TalkTalk was created in March 2010. Recently, in November 2014, it had purchased the ADSL business of Virgin Media and in January 2015, it announced the acquisitions of on-demand entertainment service, Blinkbox and broadband business of Tesco. TTG has announced its intention to change its MVN operator from Vodafone to O2. TTG has focussed aggressively on marketing its brand, at times even featuring celebrities who’ve had endorsed TTG’s competitors.
TTG functions through its 2 group companies catering to retail and business customers i.e. TalkTalk and TalkTalk business respectively
TTG has been involved in various controversies across the years whether it its sales technique of telephone slamming, analysing consumer click-stream data or URL harvesting.
TTG aims to be the leading value for money, integrated fixed and mobile telecom and TV provider in the UK and estimates a 5% revenue CAGR till FY17. In coming years, TTG plans to utilise 6% of its yearly revenue as capex building capabilities to scale up network capacity and create greater synergies between its 4 businesses to enable cross selling. TTG plans to scale TalkTalk business by focussing on the fragmented B2B business and providing a suite of data products for the SME phone and broadband market.