Now a part of Expedia Inc., it boasts over 325,000 properties in 19000 locations.
Image: company website
It has 85 websites in its portfolio which are available in 34 languages and it provides bookings of hotels to the customers through its telephone call centres and localized websites. It aims to offer the customers one-stop point for them to find hotel pricing and availability.
It has its headquarters in Bellevue, Washington. Launched in 1991 by David Litman and Robert Deiner, it was initially named as Hotel Reservations Network and used to provide booking through telephone. It was acquired by USA Networks Inc and then it changed its name to Hotels.com whose domain name cost was $11 million in 2002. After this there was a series of rapid expansion both in the domestic and international market.
It also has one unique feature known as Hotels Price Index in which the website publishes twice-yearly review of hotels located both in domestic and international locations based on the number of rooms sold in the hotel’s respective market. It is aimed at media, journalists and the hoteliers. Recently, hotels.com has partnered with Uber to offer the customers a seamless experience while travelling and on a vacation by providing Uber feature in their mobile app. Uber feature will automatically access hotel’s location and current location and the consumers can book their rides easily.