Zara Marketing Mix

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Marketing Mix of Zara analyses the brand/company which covers 4Ps (Product, Price, Place, Promotion) and explains the business & marketing strategies of Zara.

Let us start the Zara Marketing Mix:

Product:

Zara is one of the leading luxury fashion labels in the world. Zara’s offer products for men, women and children. It offers jeans, trousers, tops, skirts, knitwear, T-shirts, shoes, bags and accessories. All these are the product strategy in the marketing mix of Zara. It is a one stop solution for everyone whether you want to buy formals or causals. One can choose from different styles Zara has to offer. It launches at least 10,000 new designs in a year. Zara products are a hit with the high end fashionistas as well as with the masses. The taste of the target market influences the availability of products line. Zara also teams up with local talent to provide best fashion trends.

Zara believes in sustainable development and is committed to reduce the production of waste. It recycles its hangers and security tags. Zara gives out their products in paper or biodegradable plastic bags. Zara uses ecological fabrics like organic cotton in the production of some of their items. These products have a unique and distinct label which can be identifies easily.


Image: Wikimedia


Price:

Zara’s products are high on fashion and low on prices. Zara provides latest fashion at much lower prices in all its international stores as compared to other competing international brands. Zara follows low pricing strategy. It can afford to do that as it doesn’t spend enormous amount of money on advertisements and raw material. It has an overall low cost structure compared to its competitors. Zara’s prices are country specific. The tagging on their products are done locally in each respective market. Zara sets market-based pricing strategy which sets the target price consumer is willing to pay. The budget for production according to the target price. This in turn fixes the profit margin they earn on every item. This gives an insight on the marketing mix pricing strategy of Zara.

The brand uses various schemes as a way of sales promotion. Zara has low level of discounting around the year and discount sales of 50% or more twice in a year, for which the consumers eagerly wait.


Place:

Zara has enormous reach with stores in 88 countries, with over 6500 outlets. Zara also sells through its online store. All these cover the marketing mix place & distribution strategy of the brand. It is a vertically integrated company. Zara’s supply chain is what provides them a competitive advantage. It uses its unique business model to bring new products and fashion to the market in shortest time possible. Store managers send orders to the headquarters twice a week based on the sales data of the store and the shoppers’ preferences. The commercial team compiles the order then sends it to the manufacturing hub. The commercial team also coordinates with the in-house designers to find out new trends and develop new products. New products are produced in relatively small batches which helps them give exclusivity.

Most of the Zara stores are owned by the company and are not a franchise. This helps in keeping the shopping experience at Zara intact and constant be it London or Paris or New Delhi. The stores are located in posh locations and are spacious and modern in look with walled mirrors and excellent lightings. Their stores are designed by Zara’s decoration team.


Promotion:

Zara barely spends any money on advertising. It is famous for being press shy. Even its owner never gives any press interviews. Unlike its competitors, Zara doesn’t engage in any flashy campaigns. This is the reason why Zara’s advertisements are not visible on television. Zara’s unique selling proposition is its short processing time, a large variety of styles and affordable pricing. It relies on word of mouth promotion and social media rather than expensive marketing tools. Zara’s social media reach is quite exceptional. It has 2.5 million followers on Facebook and 15 million followers on Instagram. It is interesting to note that Zara doesn’t put its logo on their products.

Zara prefers spending their percentage of revenue in opening new stores. The brand spends money on expensive real estate for its stores and on its décor. Zara believes that its show windows are suffice for advertisements and they do not need anything else to sell their products. This concludes the marketing mix of Zara.


About Zara:

Zara is one of the leading fashion clothing and accessories brand. It was founded in 1975 by Amancio Ortega and Rosalia Mera. Zara belongs to the Inditex group. It is known for its perfect combination of high end, chic clothing at affordable prices. It is this quality of the brand that makes it a go-to fashion brand for everyone. Its inaugural store was opened in a coastal town called A Coruna in Spain and slowly Zara expanded in other cities in Spain and then in Portugal. In 2010, Zara made an entry into the Indian market and opened its first store in Delhi. Today Zara is present in every corner of the globe. Zara is an eco-friendly company. It is one of the few brands known to produce 100% toxic free clothes. Zara is known for introducing latest fashion trends in the market. Zara gives fast response to customer’s desires and changing preferences. It has introduced the concept of “fast fashion”.

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The names and other brand information used in the Marketing Mix section are properties of their respective companies. The companies are not associated with MBASkool in any way. The brand names are used purely for educational/academic purpose only.

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