Sainsbury's Marketing Mix

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Marketing Mix of Sainsbury's analyses the brand/company which covers 4Ps (Product, Price, Place, Promotion) and explains the business & marketing strategies of Sainsbury's.

Let us start the Sainsbury's Marketing Mix:

Product:

Sainsbury's has a wide offering for its customers under its marketing mix product strategy. In addition to focusing on innovation and quality management, it also looks after developing new products and enhancing the existing range of the products. Sainsbury's has 2 formats, supermarkets or Local convenience store offering more than 30,000 product lines out of which at least 20% are from their own brand, which other than Basics like food, toiletries and stationery includes:

• Taste the Difference range, premium quality range which includes ready-to-eat meals and bakery products,

• So Organic range, which includes organically grown food products to bring out the natural flavors completely.

• Be Good to Yourself range, consists of food items with low-fat content for health-conscious customers.

• FreeFrom range, for those who are allergic to dairy, gluten and wheat

• TU range, a clothing line

• Home Collection range, offers kitchen products and furnishings

• By Sainsbury’s range, includes all those products which does not fall in the above-mentioned ranges

Apart from this, Sainsbury uses biodegradable packaging made from potatoes and sells its own label organic fruits in biodegradable trays.



Image: geograph


Price:

Sainsbury’s pricing strategy is based upon providing the customers ‘the value for money’ and thus maintains the quality of products and services ensuring customer retention. It practices competitive pricing policy instead of price cutting policy as the latter provides a gain in market share for short run only. Sainsbury’s makes a good use of Price discrimination policy as per the positioning of the product, thus usually obtaining a premium price as it positions itself in the high-end market. Sainsbury’s range of basic and kids products are priced very low and are of excellent quality thus, providing value for money. This covers the pricing strategy in the marketing mix of Sainsbury's.


Place:

Sainsbury’s has 598 supermarkets and 714 convenience stores out of which 45 stores operate 24*7and the rest of them are open till mid-night on Fridays. In addition to this it offers home delivery and the orders can be placed online on its website or via phone call. Sainsbury’s initially handled its distribution on its own but after the 1970 dispute with the drivers it contracted out its distribution to specialists like DHL, NFT etc. At present, it has 13 RDCs (Regional distribution centers), 2 NDCs (National distribution centers) these are for slow-moving goods, 2 store houses dedicated to frozen food category and few depots.


Promotion:

Sainsbury’s makes a good use of ATL (above the line) and BTL (below the line) promotional strategies to draw customer attention and build its brand name. It also uses David Beckham’s celebrity endorsement in advertisements to emphasize its sponsorship of the London Paralympic Games. Under ATL it uses broadcast media such as television and radio to communicate its corporate image. Under BTL promotion it uses sales promotion, Database marketing and packaging. It currently uses “Live well for less” slogan for all its promotional campaigns.

Sainsbury’s to increase its sales and build customer loyalty launched ‘Nectar reward card’ which helped customers to earn points on every purchase made at the store. These points can be redeemed at their next purchase. These cards also help Sainsbury to build a customer database, with the help of which they send tailored offers to the targeted customer segment. The company also offers an ‘Active kids’ voucher scheme where certain sports club can redeem these vouchers for sports equipment. Also, to promote its image in public Sainsbury’s operates community service and environmental responsibilities.


Since this is a service marketing brand, here are the other three Ps to make it the 7Ps marketing mix of Sainsbury's.


People:

Sainsbury has a good mix of well-trained experts and professionals who are aware of the sensitivity of consumer behavior. At Sainsbury’s customers are always given first preference and thus, new employees are trained on the job to satisfy customer needs and fulfill organizational goals. Sainsbury knows that skilled employees makes an altogether different impact and thus provides training for a wide range of skills. It has recently introduced Level 2 Craft skills Apprenticeship for bakers and fishmongers and a new college entirely dedicated to leadership training for its Store Managers and Team Leaders.


Process:

Sainsbury has made online shopping for its customers very convenient with its ‘click & collect’ service where groceries get rolled out almost instantaneously. It has also made changes in its pricing and allocation of delivery slots which has raised its order numbers and has instilled customer loyalty. Sainsbury is also coming up with new store formats to address the changing needs of customers and is thoughtfully selecting the location for its new stores.


Physical Evidence:

Sainsbury has an excellent strategy to market its products using physical evidence. It has different store design and layouts addressing varied needs of customers. The quality of the baskets & trolleys ensures excellent shopping experience. Also, within the store the layout of shelves is impressive and makes shopping convenient. Hence, this covers the marketing mix of Sainsbury's.


About Sainsbury's:

Sainsbury's was founded by John James in 1869, London and is the 2nd largest Supermarket chain the UK with a market share of 16.9%. It has 3 subsidiaries- Supermarkets, Bank & Argos which serves a total of 16 million customers in its 598 supermarkets and 714 convenience stores across UK. Sainsbury's offers a huge variety of grocery products and quality food, in addition to restaurants, pharmacies, delicatessen, coffee shops, meat and fish counters and petrol stations. Sainsbury's employees a total of 148,000 people and earns a net income of £166 million. Its major competitors are ALDI and Morrison’s.

Search & Explore : Marketing Mix

Browse 4Ps Analysis of more brands and companies similar to Sainsbury's Marketing Mix. The Marketing Mix section covers 4Ps and 7Ps of more than 300 brands in 2 categories.


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The names and other brand information used in the Marketing Mix section are properties of their respective companies. The companies are not associated with MBASkool in any way. The brand names are used purely for educational/academic purpose only.

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