The Capital Grille SWOT Analysis, USP & Competitors

Posted in Food & Beverages, Total Reads: 1413

SWOT Analysis of The Capital Grille with USP, Competition, STP (Segmentation, Targeting, Positioning) - Marketing Analysis

The Capital Grille

Parent Company

Darden Restaurants.




Food and Beverages

Tagline/ Slogan

Be wined, dined & dazzled


Private dining – exclusive experiences



Food and beverages for People at a higher economic level

Target Group

Business and political elite


Upscale steakhouse

SWOT Analysis


1. Recognized widely as “America's Most Popular High-End Restaurant,  UrbanSpoon”

2. Highly reputed customer service

3. Offers a complete fine dining – luxury dining experience

4. Focus on Customer Relationship Strategy –  Loyalty programs “The insider” – offers special services to members

5. Exclusive services such as private dining experience


1. Limited Presence  on social media compared to competitors

2.Constraints on Expansion due to company owned model

3. Limited no. of locations in the US – lower than competitors, and no international presence


1. Increasing focus of customers towards healthy food

2. Expand geographically domestically as well as internationally

3. Improve online customer engagement programs through online social media


1. Competition from Large franchise players who can afford lower prices due to economies of scale – higher reach
2. Macroeconomic factors – prices of food materials and labour costs rising and economic recession leading to lower customer spends on eating out no fine dining

3. High operational costs can affect the margins significantly



1. DineEquity, Inc.

2. OSI Restaurant Partner

3. Brinker International

The table above concludes the The Capital Grille SWOT analysis along with its marketing and brand parameters.


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