Business Analyst Roles And Responsibilities

Published by MBA Skool Team, Published on January 02, 2016

The roles & responsibilities of a business analyst is to define, analyze and document requirements, and explore the possibilities in a business idea. Business analysts have become an integral part of ever growing organization. The profile of a business analyst is one of the most sought after by management professionals & MBAs.

What does a Business Analyst Do?

With most of the world economy oriented towards technology, finding effective solutions through groundbreaking research and analysis has proved to be vital life force for the corporate world. In a consumer driven economy, knowing customer needs and acting according to it lays the foundation for success. None of this is made possible without a business analyst.

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The software designer then designs a software based on the requirements gathered by the business analyst. The two job roles are closely related, but are not the same.

There is some amount of flexibility associated with the job description of a BA. Quite often, a business analyst can switch jobs to a project manager, then enter the IT path, move towards data analysis and so on.

Apart from IT, the BA field stretches to financial business analyst roles, which requires through analysis of financial statements and deriving patterns and conclusions based on financial data available.

Business Analyst Roles

There are several roles offered to a BA, and it varies from organization to organization. They are divided into:

• Business Analyst : They focus is on solutions to operational problems and business processes, and requires domain specific knowledge. They strive to refine the business model.

• Business Process Analyst : They are responsible for modelling business processes. They use workflow and process engines to compare present models and refines them to me more efficient.

• IT Business Analyst : They are requirement focused and formulates IT solutions. They act as a bridge between business and IT.

• Requirements Engineer : They work directly with stakeholders to analyze elicit and document various requirements and create functional specifications.

• Systems Analyst : Create functional specifications after analyzing the requirements and specifies how the development will be done to satisfy the requirements. They will interact directly with developers to understand the limitations of the system.

• Data Analyst : Their function includes logical data analysis to identify patterns in data.


Mostly entry-level business analysts have a bachelor’s degree. They have experience in IT, or strong business background, or both. For specialized roles such as BA-Finance, a degree in Business administration is preferred.



A background in IT enables the analyst to understand the limits and constraints in technology and the system, which they communicate with the client to negotiate requirements to conform to the available technology. They must be well versed with technical writing, techniques, principles etc.


A BA is expected to be an expert in analysis of business requirements, planning and documentation. Most analysts use excel based SAS softwares for data crunching to arrive at meaningful results. Risk/profitability evaluation, Validation/testing techniques, Documentation and administrative abilities include the skill sets required to be an expert business analyst.

Business and Management:

A sound knowledge of business processes, vision and strategic planning coupled with leadership skills and decision-making abilities are required to excel in this field.


Business analysts are adept at communicating effectively. They possess the ability to formulate concepts and communicate the same to non-technical audience. Tact and negotiation skills are required to navigate smoothly in this job role.

Business Analyst Responsibilities

The responsibilities of a BA includes maintaining and imparting high morale to peers, being motivated and enthusiastic, accurate accounting and on time reporting. He/She should be flexible in working under different settings. In as much as possible, a business analyst should try to tackle problems in their own level. When confronted with issues that are beyond the scope of their influence, they should promptly escalate to senior reporting manager.

It is the responsibility of a business analyst to ensure timely delivery of the product as well as assurance that all requirements are communicated effectively between the client and the development team. A high attention to detail is required to accomplish this fete. The quality of the deliverable is of utmost importance in this regard.

In case of a systems business analyst, they can study the existing processes and practices in the business, and automate the process as and where applicable to optimize the functioning of business processes.

IT Business analysts has the responsibility to design and implement new features of IT systems (functional and technical design), and testing of the same.

A BA should ensure that the issues are identified and resolved in time. He/She should periodically take inputs from senior management and communicate the same to development team, accommodating their comments and feedback in development.

A BA must be cognisant with the business processes in his/her organization and understand the components in running a project that is fiscally viable.

They are required to organize meetings between clients and team meetings and deliver presentations upon the scope and developments in the project. Above all, they must have to tactfully communicate difficult/sensitive information in an effective manner.

Career Progression

A business analyst usually works under a delivery manager. A BA is in charge of the technical requirements as well as successful project execution. As a career progression option, a business analyst can become a lead business analyst and then move on to project management or delivery management. The industry trend as been to move out of the field after 10 years experience.


According to ‘payscale’, leading pay site in India, “The average pay for a Business Analyst, IT is Rs 587,501 per year”. Salary is mostly proportional to experience in this field.


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