Published by MBA Skool Team, Published on October 31, 2013
Emotions.. A word with lots of meaning..first of all what is emotion?? In a definition language emotion is a natural instinctive state of mind deriving from one’s circumstances, mood or relationships with others. A word that matter the most on every individual’s life. Life of every individual has great impact of emotions. A simple day can be turned into a great day or worse day on how individual deals with emotions. Defining emotion is not so important but dealing with emotion is most important. Different people have different way to handle their emotional matters. Coming on to employees and their work life, the cycle of employee’s personal and professional life is connected and dependent on each other.
In this fast changing era of work ethics, people facing problems of attrition, walk outs, resignations etc. So is it like now a day young and new generation does not have emotional ethics? Well, No! Today’s generation too have emotional ethics but their ethics do not meet with the previous generation. Looking at one side where an employee who has spent whole life working in the same organization is emotionally attached with the organization more compare to the new fresher trainees. But how emotions work on day to day life? 10 working hours of a day and many more years of work create an emotional bond between an employee and workplace.
Employee faces so many different emotions in a single day like stress, happiness, excitement, anger, fear etc. Factors like age of employee, family background of employee and upbringing of employee matter the most about how employee deals with emotions. Employee’s day to day mood swings affects their work as well. A well motivated employee is emotionally happy from both his personal and professional life. Family of individual creates an impact on employee’s work efficiency. A good and healthy atmosphere at home helps an employee to concentrate on work and increase his efficiency. While day to day fights and mental torture distract the employee from work and employee gets stressed at home and work both. Having control over emotions is the basic skill which today’s generation need to learn. Training programmes on emotional controlling techniques can be helpful for that.
Now how an HR can play role in emotional matters of an employee? Well! It’s an HR’s Look out to handle each and every problem of an employee, whether the problem is emotional or physical or any other workplace problems. It is impossible for an HR to look over each and every employee’s personal life and solve their emotional matters. So what can be the solution then? Aah!! HR can develop a training program which will give training to all sectional head about how to make feel better your employee’s on their emotional side. This practice can release the load of HR and all employees can be look after. But it definitely does not mean that HR is totally out of responsibility.
Sometimes big emotional incidents take place in employee’s life and a shoulder to cry and a hand to hold in such circumstances are the biggest thing an HR can give to employees. This can bond the employee forever with the organization and this insures that employee is going to be motivated and loyal to the organization. Incident like death of beloved in family, marriage of daughter etc are such when an employee need some peace from workplace to handle himself and giving support to employee at such time can be in advantage of organization as well as of employee. Sometimes physical mood of individual also becomes a factor that affects the emotions. Like a physically tired person can be easily carry towards sadness and anger while a healthy and enthusiastic person will carry happiness, motivation and kind of good feelings within. Work environment, work techniques, strategies to achieve plans, motivational activities also play a role in employee’s emotions. Sometimes it happens that at one side one employee is appreciated lot and other side employee who works equally efficient is being neglected. This kind of behaviour creates negative emotions and makes the employee feel like unwanted. It leads to the de-motivation and sadness in employee which decreases the efficiency of employee.
Thus, in a long run it is a disadvantageous for the organization. It does not matter that whether the superior discriminates those two employees knowingly or unknowingly, but it creates many problems like crunches between both employees, crunches between superior and neglected employee, grievance in the mind of neglected employee etc. This shows that over appreciation and under appreciation both create problem. Appreciation too should be done in a proper decided format to avoid emotional pain of employee. To know the personal problems of employee, organization can practice many things like weekly informal lunch, monthly outside half-day picnic, small get to gather etc. These practices can help to make a bond between organization and employee as well as between employees. HR must look out all these aspect too. Today’s era says that HR is growing up but now a day study also says that everything is becoming so very professional which somehow is losing the value of emotions. So it is HR’s look out new techniques and working styles do not replace the old ethics of emotions but simultaneously carries out both things.
It is not possible for any human to be happy all the time but the thing an HR can develop in employees is to handle emotions in all the situations. Happiness, sadness, anger, nervousness, excitement etc all these need different kind of attitude and perception to be handled. An HR can help to develop such attitude in employees to make the organization grow and have best manpower.
This article has been authored by Nirmal Pramod Varma
Views expressed in the article are personal. The articles are for educational & academic purpose only, and have been uploaded by the MBA Skool Team.
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