Posted in Operations and Supply Chain Terms, Total Reads: 6408

Definition: Balking

Balking is a term which falls under the context of queuing theory under the purview of operations management. It refers to the action of any person/customer that he refuses to enter the queue owing to his bad previous experience.

In operations management terminology, balking represents a flaw in a company’s operation and hence proves to be an area of opportunity for the organization.

The organization should strive to reduce the amount balking or even eliminate balking completely.

Browse the definition and meaning of more terms similar to Balking. The Management Dictionary covers over 7000 business concepts from 6 categories. This definition and concept has been researched & authored by our Business Concepts Team members.

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