Marketing Information Management

Posted in Information Technology & Systems, Total Reads: 941

Definition: Marketing Information Management

Companies need information regarding their customers’ needs, competitors and marketing environment. All the marketers need, is better information and not more information. So, marketers need skills, tools and processes for gathering, analyzing and using environment information which support marketing decision-making. This leads to the development of a system, where marketing data is collected, stored, analyzed and distributed to marketers in accordance with their needs. This system is called Marketing Information System.

This Marketing Information System is a type of management information system, which helps:

• To organize and analyze the data results

• To monitor the marketplace

• To develop strategies for future marketing activities

A marketing information system usually comprise the following components:

• User Interface: designed to be used effectively by managers for decision making

• Application Software: consist of programs and processes that marketers use to collect and analyze data for marketing decisions

• Marketing database

• System support: consist of system managers who monitor the software and hardware components of this information system

Businesses manage marketing information:

• To test product features

• To determine market size and growth potential

• To learn about competitive products

• To determine consumer attitudes and preferences

• To determine how the company is perceived by public

The advantages of marketing information system are as follows:

• Helps gauge the potential for new ideas

• Helps keep track of current trends in marketplace

• Provides information about how the products need to be promoted

• Provides information about who would but the products

• Provides information about what products to produce and how to price them

Businesses sometimes pay less attention to “why” and “what” the customers are buying. Thus, they make costly marketing mistakes. Marketing information management prevents these mistakes and helps businesses in increasing their sales and profits.


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