Cross Cultural Training - Definition, Importance & Types
What is Cross Cultural Training?
Cross cultural training refers to the training given to employees related to the cultural differences between nations, the awareness of which helps in running smooth business across the nations. Cross cultural training is essential for doing business in present scenario involving multiple nations and cultures. One needs in depth understanding of the culture of the country he/she is dealing with.
Importance
Cross cultural trainings are very important where there is a need to work across various nations and cultures. It helps employees to be better prepared for the travel and gives context which will help work efficiently in the new country and culture. It also increases the knowledge and awareness of the individual and helps make better decisions. For companies where working across different nations is very important, cross cultural training should be a part of employee programs.
Types
Cross-cultural trainings can be broadly divided into two types:
Firstly General awareness training, which covers handling foreign clients, increasing the awareness about foreign employees of the same company, facilitating negotiations across the countries, managing and supervising staff belonging to different cultures etc.
Second type of training could be specific training related to particular a culture or nation. This is useful for the people who frequently visits and interacts with that nation. The trainings mainly focus on general beliefs, values, traditions, ethics and protocols of particular nation.
Also, Understanding the following things in a culture is essential in study of culture.
1. Power distance: it is the degree of inequality which is considered as acceptable. Examples of high power distant countries include Mexico, West Africa and Arab Countries.
2. Uncertainty avoidance: It is the degree to which people like planned and structured situations. In the countries with low uncertainty avoidance score, people will be more easy going and also risk taking than the countries with high score.
3. Individualism: It is the extent to which people prefer to be independent than being in groups.
4. Long termism: it is the extent to which a country focuses on long term versus short term. Great Britain and United States score low in this.
Hence, this concludes the definition of Cross Cultural Training along with its overview.
This article has been researched & authored by the Business Concepts Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.
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