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IBM Marketing Mix (4Ps) & Marketing Strategy

Published by MBA Skool Team in Services category Last Updated: January 13, 2024Read time:

Here is the marketing strategy of IBM which analyzes the brand with the marketing mix framework which covers the 4Ps (Product, Price, Place, Promotion).

IBM Product Strategy:

The product strategy and mix in IBM marketing strategy can be explained as follows:

IBM, a short form for International Business Machines Corporation, is a leading technological organization serving worldwide. IBM has a huge portfolio of products and services in its marketing mix befitting the enormous brand that it is. These offerings from IBM are classified in the classes of distributed computing, security, psychological registering, business, portable, information and examination, IT Framework and Internet of Things. IBM’s inventions are robotized teller machine (ATM), floppy disk, HDD disk, stripe cards and many others. IBM offers a unique service called Cloud Data Encryption Services (ICDES), securing client data through advanced technologies. IBM has its business widely distributed in computing and versatile innovations meeting through InterConnect each year. Equipment for these classes incorporates IBM's POWER microchips, utilized by many supporting gaming frameworks, including the Xbox 360, the hugely popular PlayStation 3, and Nintendo's Wii U. IBM Secure Blue being an encryption equipment can be incorporated with microprocessors.

IBM saw it was contributing $3 billion to the upcoming five years to plan a neural chip which copies the human cerebrum, with its 10 billion neurons and 100 trillion neurotransmitters that utilize only 1 kilowatt of power. The organization forwarded all-streak clusters intended for small and medium sized organizations, incorporating programming for information pressure, previewing and provisioning and crosswise across different systems. An innovation stage, IBM Watson that utilizes characteristic dialect preparing as well as machine figuring to uncover experiences from unstructured data. Watson has been connected to businesses, social insurance, designers, and also colleges. IBM’s association with Memorial Sloan Kettering Cancer Center in helping discover treatment alternatives for patients of oncology. The brand has recognized regularly as one of the best brands in the world by the likes of Forbes, Fortune 500 etc.

Image: flickr-photos/-heinecke-/

IBM Price/Pricing Strategy:

Below is the pricing strategy in IBM marketing mix strategy:

IBM, along with a few other companies, dominate the technology market worldwide. Choosing strategies to implement the right decision making in terms of financial management and activities that would offer incentives to clients and help in creating better value propositions is at the very core of the IBM philosophy.

IBM has caused disruptions by radical improvements in evaluating strategies which are identified through centralized server programming and choosing the costs that will rely on upon client number and not current framework where power and sizes are measured on centralized server's MIPS. This strategy in its marketing mix allows estimation and helping in giving a harmony between cost and utility. It has taken further the pay-as-you-go estimating technique and executed on few programming items. The annual revenue of the company with all combined businesses is more than $70 billion.

IBM Place & Distribution Strategy:

Following is the distribution strategy in the IBM marketing mix:

IBM is a global brand name and its products & services are spread across the world. Banking on globalization and spreading out to different branches and workplaces in the worldwide market IBM is truly a global organization with presence in over 150 countries. Innovative work research facilities are indeed needed by each IT organization. IBM has many labs in IBM Research in spots like Texas, Beijing, Bangalore, California and Melbourne. Apart from these IBM has international business subsidiaries in such countries as France, Germany, Norway, Japan, Italy, Poland, Romania, Sweden, Vietnam, China, Belgium, Bulgaria and Austria.

IBM has around 70 branches and subsidiaries spread worldwide and this massive presence allows it to penetrate, expand and grow faster than rival technology companies.

IBM Promotion & Advertising Strategy:

The promotional and advertising strategy in the IBM marketing mix is as follows:

IBM has been a fore-runner when it comes to advertising the brand. With a specific goal to keep up with its giant customer base IBM has invested reasonably in full scale advertising exercises. Customers being exceptionally complex and demanding, IBM keeps them satisfied leveraging its brand name and high top of the mind recall to have a higher business demand worldwide. Advertisements are very appealing and educational so clients have a good idea of the services they can expect. IBM’s promotions appear on TVs and Radio, Newspapers, magazines, online including social media as well as word of mouth promotions. Having earned the moniker of Big Blue for its efficient utilization, its shade in blue in the, logo, bundling and above par services help it achieve a cult status which is popular throughout the globalized world of high technology business demands.

Since this is a service marketing brand, here are the other three Ps to make it the 7Ps marketing mix of IBM.


IBM’s technical knowhow and Administration offerings use Redbooks, that are openly accessible online books around accepted procedures with IBM systems, and developer Works, which is a site for programming engineers as well as IT experts. These include how-to articles as well as instructional exercises, code tests, programming downloads, discourse discussions, web journals, podcasts and different asset tools for designers and specialized professionals. IBM is also a well known research association, holding a record for most licenses produced by any business for many decades in a row.

Physical Evidence:

IBM’s main physical evidence are its offices, hardware, software for computers etc., which are the actual customer & client touchpoints. IT outsourcing likewise speaks to a noteworthy administration offered by IBM, with more than 40 server farms worldwide. AlphaWorks is IBM's hotspot for developing programming advancements, and SPSS is a product bundle utilized for measurable examination. IBM's Kenexa suite gives business and maintenance arrangements, and incorporates the BrassRing, a candidate following framework utilized by a great many organizations for recruiting. IBM likewise claims The Weather Company, which gives climate determining and incorporates weather.com and Weather Underground.


IBM has evolved in this industry because of the high quality people it has been associated with. Having most licenses for continuous 22 years and its workers being its pride as they recieved five of Nobel Prizes and a National Medals of Science, 10 honors in the National Medals of Technology and six in the Turing Awards for their outstanding accomplishments reflects on the quality and dedication of employees. IBM standouts out amongst the most productive and one of the biggest worldwide organizations with 300,000 people. IBM puts focus on open correspondence among all its branches. With its conveyance system that is exceptionally efficient and a store network of proficient providers it is a very organic and free organization to work for. IBM business people include accomplices, clients and designers who accumulate important data through its group contacts. AT&T and IBM have declared consolidation of cloud and Internet of Things to give typical stageless devices to designers. IBM’s SoftLayer is a very devoted server, facilitating and distributing computing supplies, which facilitated more than 80,000 servers to more than 20,000 clients. Hence, this summarize the IBM marketing mix as an overview of the IT brand is completed.

About IBM:

International Business Machines Corporation called IBM is a multinational organization based in America and specializes in innovation technological solutions. Based in Armonk, New York, United States, IBM is operating in more than 150 countries. Starting off in 1911 as the Computing-Tabulating-Recording Company (CTR) and renaming to "Worldwide Business Machines" in 1924.

IBM, a public company of USA is a technology and innovation giant contributing to the IT industry. IBM was started in the year 1911 by Charles Ranlett Flint, combining four distinct organizations and was later renamed as the International Business Machines in 1924.

This article has been researched & authored by the Content & Research Team which comprises of MBA students, management professionals, and industry experts. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

Browse marketing strategy and 4Ps analysis of more brands similar to IBM. The Marketing Mix & Strategy section covers 4Ps and 7Ps of more than 800 brands in 2 categories.

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The names and other brand information used in the Marketing Mix & Strategy section are properties of their respective companies. The companies are not associated with MBA Skool in any way.

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