Phone.com SWOT Analysis, Competitors, Segmentation, Target Market, Positioning & USP

Phone.com

Mobile, web and desktop

Telecom Service Providers

Communicate Better

Communicate where you want, when you want and how you want

Telecommunications

Business Owners, Mobile professionals and home phone users

Strong virtual business establishment

Below are the Strengths in the SWOT Analysis of Phone.com:

1. Route incoming calls to different locations based on the day, time or who is calling. 
2. Greet callers with audio messages or your company jingle. You can even select your hold music from our collection of recording artists including The Beatles, Bruce Springsteen and more
3. Includes all the traditional features you are used to getting: Voicemail, Call Blocking, Call Waiting, Caller ID, Call Forwarding, Three-way Calling and more
4. Strong base of active resellers

5. Customer service is efficient

6. Recognised by several awards and honors

Here are the weaknesses in the Phone.com SWOT Analysis:

1. Global competitors have more advanced technologies
2. Business reach is limited compared to big competitors

Following are the Opportunities in Phone.com SWOT Analysis:

1. Further consolidation in the industry
2. Expansion of auto conferencing access
3. Integration with GPS

The threats in the SWOT Analysis of Phone.com are as mentioned:

1. OTT application usage
2. Increasing competition activity and high costs of operations
3. Safety and security

Below are the top 3 Phone.com competitors:

1. Fairpoint Communications
2. Matrix Solutions
3. Ezone services