Consumer Research - Meaning & Definition

Published by MBA Skool Team, Last Updated: September 22, 2014

What is Consumer Research?

Consumer research is the research done on consumers’ preferences, attitudes, loyalty, usage and behavior in a market. It helps in understanding customers so that the marketing campaigns can be designed accordingly.

Consumer research is a part of marketing research.

Market Research deals with processes to understand customers and end consumers which helps the marketer to build market strategy. It helps in analyzing the market using porter’s five forces which deals with the market condition. The strengths, weakness, opportunities and threats are analyzed. They help in defining the marketing goals, generate and define marketing activities, monitor them and improve performance and understanding of the market and consumers. The market research also guides the company in addressing the issues by conducting surveys and get customer opinions.

Marketing research is often partitioned into two categorical pairs

• Consumer marketing research, and

• Business-to-business (B2B) marketing research

Consumer research has two paradigms viz

• Qualitative marketing research- Text analysis

• Quantitative marketing research- Number analysis

Consumer research Process


This article has been researched & authored by the Business Concepts Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

Browse the definition and meaning of more similar terms. The Management Dictionary covers over 2000 business concepts from 5 categories.

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