Smoothing Demand - Meaning & Definition

Published by MBA Skool Team, Last Updated: November 19, 2014

What is Smoothing Demand?

When a firm’s production capacity is overstrained, it tries to dampen the demand for its product by actions such as withdrawing advertisements. Once the production capacity is brought back to normal or it is underutilized, the demand is stimulated again.

This method of manipulating the demand in accordance with the capacity to keep up with it is called demand smoothing. There are two ways of smoothing demand: capacity management and demand management. The aim is to drive up the demand during slow moving periods and to dampen the demand during the peak season. In the slow period, demand can be driven up using quantity discounts and other offers. Smoother demand reduces the need for costly adjustments in the capacity.

Often, demand management is a less costly option than capacity management. It can also be managed by actively scheduling the arrival of customers using advance reservations. There are three ways of demand management: match, control and influence.


This article has been researched & authored by the Business Concepts Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

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