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  3. Frontier Communications SWOT Analysis

Frontier Communications SWOT Analysis

Published by MBA Skool Team in Telecom Service Providers category Last Updated: April 26, 2023Read time:

Here is a detailed SWOT analysis of Frontier Communications covering strengths, weaknesses, opportunities and threats.

Frontier Communications



Parent Company

Citizens Communications


Mobile Service Provider



Tagline/ Slogan

"Welcome to the New Frontier."


Frontier is the sixth largest local exchange carrier in the United States



The company's products and services include value packages, telephone, television, internet, PC support & services, Wi-Fi, data & internet, voice & features, and related equipment and operates in the business and individuals segment

Target Group

  • Rural areas, small and medium-sized towns and cities
  • Residential and business customers in its markets


In addition to local and long-distance telephone service, Frontier offers broadband Internet, digital television service, and computer technical support to residential and business customers in 27 states in the U.S.

SWOT Analysis


1. Wide Service Portfolio helping to reach wider base
2. Well Defined Network Architecture and Technology
3. Leading Position in the Domestic Market


1. Declining Operational Efficiencies causing strained returns
2. Declining Liquidity Position leading to constrained strategies


1. Increasing Demand for Mobile Broadband
2. Focused Investments helping to sow better returns
3. Growing Telecommunications Services Market


1. Rapid Technological changes needing frequent capital infusion
2. Government Rules and Regulations causing operational bottlenecks
3. Highly Competitive Market leading to lower RPU




This article has been researched & authored by the Content & Research Team which comprises of MBA students, management professionals, and industry experts. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

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