Viber SWOT Analysis, Competitors & USP

Posted in IT & Technology, Total Reads: 3545

SWOT analysis of Viber analyses the brand/company with its strengths, weaknesses, opportunities & threats. In Viber SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors.

SWOT Analysis is a proven management framework which enables a brand like Viber to benchmark its business & performance as compared to the competitors and industry. Viber is one of the leading brands in the IT & Technology sector. The table below also lists the top Viber competitors and elaborates Viber market segmentation, target group, positioning & Unique Selling Proposition (USP).

Viber SWOT, Competitors, Marketing STP & Brand analysis Table
Viber Brand Analysis
Parent Company





IT & Technology

Tagline/ Slogan

Connect. Freely


Viber only uses mobile number as registration for sharing images & videos

Viber STP

All Smartphone Users

Target Group

Customers who need Voice over Internet Protocol (VoIP) application (Relatively younger segment)


Viber can be used for free calls, text and picture sharing with anyone & anywhere globally

Viber SWOT Analysis

Below is the Strengths, Weaknesses, Opportunities & Threats (SWOT) Analysis of Viber. Strengths are:

1. Viber has a huge customer base with approx 800 million users in over 190 countries

2. Constantly innovating by introducing new platforms and adding fun new features including stickers and emoticons

3. Free text, calling, photo messages and location-sharing with Viber users

4. No registration, alias or invitations required

5. Viber instantly integrates with the users contact list for ease of use

6. Best-quality mobile calls using 3G or Wi-Fi

7. Viber has a strong financial backing of its parent company Rakuten


Here are the weaknesses in the Viber SWOT Analysis:

1. Intense competition means limited market share growth for Viber

2. Many similar apps gives people more choices & limited brand loyalty


Following are the Opportunities in Viber SWOT Analysis:

1. Rapid technological development means newer opportunities for Viber to engage users

2. Better services can be provided to customers & users

3. Increasing internet penetration and number of smartphone users


The threats in the SWOT Analysis of Viber are as mentioned:

1. Voice Over Internet Protocol is restricted in some countries

2. Intense Competition means limited user engagement for Viber customers

3. Quality & bandwidth is not same in all the countries

4. Easy product substitution available due to several apps & social media platforms

Viber Competition

Below are the top 9 Viber competitors:

1. Whatsapp

2. WeChat

3. Line

4. Skype

5. Telegram

6. Facebook

7. Instagram

8. Snapchat

9. Twitter

The brandguide table above concludes the Viber SWOT analysis along with its marketing and brand parameters.

Similar analysis has also been done for the competitors of the company belonging to the same category, sector or industry. Browse marketing analysis of more brands and companies similar to Viber. The BrandGuide section covers SWOT Analysis, USP, STP & Competition of more than 6000 brands from over 20 categories. This SWOT and marketing analysis has been researched & authored by our BrandGuide Research Team members.

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