QVC SWOT Analysis, Competitors & USP

Liberty Interactive Group

Televised home Shopping

Lifestyle and Retail

iQdoU? (I shop QVC, do you?)

QVC - Quality, Value, Convenience

Television viewing audience

Middle income online and television shoppers

Best shopping experience in terms of value, quality and ease

Below is the Strengths, Weaknesses, Opportunities & Threats (SWOT) Analysis of QVC. Strengths are:

1. Strong brand recognition because of presence in television broadcast technology from a long time (started in 1986)

2. Presence in 6 countries – US, UK, Germany, Japan, China and Italy

3. Has reach to over 235 million households in the markets it currently caters

4. Loyal customer base due to over 25 years of experience in the market

5. Presence across broadcast, internet, mobile platforms and retail outlets

6. Innovative and aggressive marketing campaign which complement the online expansion and ambitions it harbors

Here are the weaknesses in the QVC SWOT Analysis:

1. The current generation is moving away from TV to only online thus reducing QVC’s original customer base

2. Unable to expand in the e-commerce space at a pace it must to keep up with competition
3. It’s a live channel, hence no product re-runs which is disadvantageous to the customers

Following are the Opportunities in QVC SWOT Analysis:

1. Expand through acquisition in e-commerce space 
2. Growing demand for new products and services which it could fulfill due to presence across multiple channels

3. Internet and phone apps can help it expand to new markets and growing economies like India

The threats in the SWOT Analysis of QVC are as mentioned:

1. Intense competition for competitors especially e-commerce websites
2. Economic downturn in Europe will affect its operations, since it plans to launch its new channel in Italy
3. It could be dragged into a price war to gain market

Below are the top 3 QVC competitors:

1. Ideal World

2. EVINE Line, Inc.

3. HSN Inc.