Published by MBA Skool Team, Last Updated: January 22, 2018
What is Leniency Error?
Leniency error is a rater’s bias that occurs because of the rater rating an individual too positively. This type of error generally occurs during a performance appraisal or an interview.
A Performance appraisal and an interview are highly subjective in nature. Due to this subjectivity, a manager or an interviewer may rate an employee or an interviewee on the basis of his/her perception and this perception may tend to become over-positive. In such cases the leniency error sets it. This error causes the employee or the interviewee to believe that he/she has no need to improve his/her performance. The feeling of complacency sets in.
To eliminate such errors from the appraisal or the interview process, the rater needs to focus on each goal and objective, responsibility, and skill sets and competencies to separate strong areas from areas which need further improvement.
This article has been researched & authored by the Business Concepts Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.
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