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  3. Western Union SWOT Analysis

Western Union SWOT Analysis

Published by MBA Skool Team in Banking & Financial Services category Last Updated: November 04, 2023Read time:

Here is a detailed SWOT analysis of Western Union covering strengths, weaknesses, opportunities and threats.

Western Union Strengths

  1. Presence in over 200 countries & around 150 years of experience
  2. Offers unique products more specifically across a single domain
  3. P/E ratio of WU is higher compared to the industry average ie stock overvalued
  4. The company has over 7000 people worldwide
  5. One of the global leaders in Wire transfers and Money orders
  6. Strong advertising and marketing has made the brand high on recall
  7. The brand has actively sponsored events and sports team; and also supported military

Above are the strengths in the SWOT Analysis of Western Union. The strengths of Western Union looks at the key internal factors of its business which gives it competitive advantage in the market and strengthens its position.

Western Union Weaknesses

  1. High dependence on technology means huge investments
  2. Profit margin decline has been a concern

These were the weaknesses in the Western Union SWOT Analysis. The weaknesses of a brand are certain aspects of its business which it can improve.

Western Union Opportunities

  1. Can form strategic alliance with money providers to benefit each other
  2. Can diversify to other domains by providing Banking and insurance services
  3. Can develop cash less economies

Above we covered the opportunities in Western Union SWOT Analysis. The opportunities for any brand can include prospects of future growth.

Read more about Western Union

Western Union Threats

  1. Global downturn affects its workings
  2. Uncertainty about the economic outlook & changes in the Govt. regulations
  3. Introduction of substitute products

The threats in the SWOT Analysis of Western Union are as mentioned above. The threats for any business can be external factors which can negatively impact its business.

Hence this concludes the Western Union SWOT analysis.

About Western Union

The table below gives the brand overview along with its target market, segmentation, positioning & USP

Western Union Overview
Parent Company

Western Union Company


Financial Institutions


Banking & Financial Services

Tagline/ Slogan

The fastest way to send money – worldwide


One of the largest financial services company specializing in global money transfer

Western Union STP

Individuals, HNI’s, large firms and anyone looking for money transfer

Target Market

Individuals and large firms


A firm with strong roots in past & rich experience in what it does – money transfer

This article has been researched & authored by the Content & Research Team which comprises of MBA students, management professionals, and industry experts. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

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