Amdocs SWOT Analysis, Competitors & USP

Published by MBA Skool Team, Last Updated: April 12, 2020

SWOT analysis of Amdocs analyses the brand by its strengths, weaknesses, opportunities & threats. In Amdocs SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors.

SWOT Analysis is a proven management framework which enables a brand like Amdocs to benchmark its business & performance as compared to the competitors. Amdocs is one of the leading brands in the IT & Technology sector.

The table below lists the Amdocs SWOT (Strengths, Weaknesses, Opportunities, Threats), top Amdocs competitors and includes its target market, segmentation, positioning & Unique Selling Proposition (USP).

Amdocs SWOT Analysis, Competitors, Segmentation, Target Market, Positioning, USP & Brand Analysis Table
Amdocs Brand Analysis
Parent Company



Software and Services


IT & Technology

Tagline/ Slogan

Embrace Challenge, Experience Success


Customer care and billing

Amdocs STP

Customers that require software and services

Target Group

Telecom Firms that have numerous data and require services and support


Provider of Customer Experience solutions

SWOT Analysis of Amdocs
Amdocs Strengths

Below are the Strengths in the SWOT Analysis of Amdocs:

1. Huge investments in RnD keeps its products competitive and in the forefront experiencing a technology advantage
2. Most of its revenue are from long term contracts ensuring recurring streams of revenue
3. Advanced products and technical expertise

4.Provides service to more than 250 organizations spread across 80 countries

5. Over 20,000+ people are a part of the organization

6. Diversification in telephone and mobile have also boosted the brand’s presence

Amdocs Weaknesses

Here are the weaknesses in the Amdocs SWOT Analysis:

1. One-third of company’s revenue is from international operations and hence the forex risk
2. Minimal performance outside the telco market is a concern

Amdocs Opportunities

Following are the Opportunities in Amdocs SWOT Analysis:

1. Acquisitions to expand its service offerings
2.International Markets
3. Emerging cable/broadband market and data related services

Amdocs Threats

The threats in the SWOT Analysis of Amdocs are as mentioned:

1.Newer technologies 
2. Fragemented market and probability of oracle emerging as a competitor

3. Intense Competition

Amdocs Competition
Amdocs Competitors

Below are the top 3 competitors of Amdocs:

1. Convergys
2. Oracle
3. SAP

This article has been researched & authored by the Content & Research Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

Similar analysis has also been done for the competitors of the company belonging to the same category, sector or industry. Browse marketing analysis of more brands and companies similar to Amdocs. This section covers SWOT Analysis, Competitors, Segmentation, Target Market, Positioning & USP of more than 2500 brands from over 20 industry sectors.

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