Xerox SWOT Analysis, Competitors & USP

Posted in IT & Technology, Total Reads: 7455

SWOT analysis of Xerox analyses the brand/company with its strengths, weaknesses, opportunities & threats. In Xerox SWOT Analysis, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors.

SWOT Analysis is a proven management framework which enables a brand like Xerox to benchmark its business & performance as compared to the competitors and industry. Xerox is one of the leading brands in the IT & Technology sector. The table below also lists the top Xerox competitors and elaborates Xerox market segmentation, target group, positioning & Unique Selling Proposition (USP).

Xerox SWOT, Competitors, Marketing STP & Brand analysis Table
Xerox Brand Analysis
Parent Company

Xerox Corporation


Document services


IT & Technology

Tagline/ Slogan

Work can work better


World’s leading enterprise for business process and document management.

Xerox STP

Xerox segments the market on the kind of service required by businesses.

Target Group

It targets customers requiring document management services including back office transaction processing, centralized print services, etc. and business processes like communication and marketing, customer care and litigation services


Positions itself as providers of business services and digital printing solutions.

Xerox SWOT Analysis

Below is the Strengths, Weaknesses, Opportunities & Threats (SWOT) Analysis of Xerox. Strengths are:

1. 109 years old company with global presence.
2. Diverse portfolio of services.
3. High expertise since Xerox has been in the market for a very long time
4. Huge clientele includes schools, small businesses, government agencies, commercial printers and Fortune 1000 companies.

5. Well recognized and renowned brand name.

6. Acquisitions of companies like NewField IT to increase the breadth of the services offered.

7. High investment in innovation and research and development by the company.


Here are the weaknesses in the Xerox SWOT Analysis:

1. Multimillion dollars are spent on the new advertising campaign for Xerox “work can work better”
2. Stock price of Xerox dropped by 25 percent in 2015.
3. Xerox products are not in sync with the rapidly advancing world of cloud and complex technology.
4. Falling revenues


Following are the Opportunities in Xerox SWOT Analysis:

1. Expanding into new areas of opportunity like digitally-printed packaging.
2. The company can develop expertise in human resource functions and providing cloud services since it is highly in demand currently. 
3. It can focus on continued growth through acquisitions in the markets where its existence is low.


The threats in the SWOT Analysis of Xerox are as mentioned:

1.Intense competition in the document solutions business
2. New advanced technologies with digital solutions is phasing out the document printing or copier business of Xerox
3. Many divisions  and products of the company like the division that makes and markets copiers, are now becoming obsolete.

Xerox Competition

Below are the top 3 Xerox competitors:

1. Canon
2. Ricoh
3. Hewlett-Packard

The brandguide table above concludes the Xerox SWOT analysis along with its marketing and brand parameters.

Similar analysis has also been done for the competitors of the company belonging to the same category, sector or industry. Browse marketing analysis of more brands and companies similar to Xerox. The BrandGuide section covers SWOT Analysis, USP, STP & Competition of more than 6000 brands from over 20 categories. This SWOT and marketing analysis has been researched & authored by our BrandGuide Research Team members.

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