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  3. Telus SWOT Analysis

Telus SWOT Analysis

Published by MBA Skool Team in Telecom Service Providers category Last Updated: August 31, 2023Read time:

Here is a detailed SWOT analysis of Telus covering strengths, weaknesses, opportunities and threats.

Telus Strengths

  1. Improved Operational Efficiency across its offerings
  2. Strong Customer Base of approx 4 million wire-line network access lines, 7 million wireless subscribers, & over a million Internet subscribers worldwide
  3. Robust Strategy for TELUS TV
  4. Next Generation Services Portfolio through IDEN & HSPA+ networks
  5. Market Leadership –one of the top providers in Canada

Above are the strengths in the SWOT Analysis of Telus. The strengths of Telus looks at the key internal factors of its business which gives it competitive advantage in the market and strengthens its position.

Telus Weaknesses

  1. Declined Performance of Wire-line Segment
  2. Operations are heavily dependent on Canada only
  3. Limited presence across the world

These were the weaknesses in the Telus SWOT Analysis. The weaknesses of a brand are certain aspects of its business which it can improve.

Telus Opportunities

  1. Growing Smart-phones and TELUS TV Markets
  2. Strategy for Data, IP and Wireless Markets
  3. Expected growth of the Canadian & global Telecom Industry

Above we covered the opportunities in Telus SWOT Analysis. The opportunities for any brand can include prospects of future growth.

Telus Threats

  1. Wireless Number Portability Execution causing loss of customers
  2. Regulatory Changes from the government
  3. Competitive Pressures from the market leader

The threats in the SWOT Analysis of Telus are as mentioned above. The threats for any business can be external factors which can negatively impact its business.

Hence this concludes the Telus SWOT analysis.

About Telus

The table below gives the brand overview along with its target market, segmentation, positioning & USP

Telus Overview
Parent Company

Telus and BCTel


Mobile Service Provider


Telecom Service Providers

Tagline/ Slogan

The future is friendly


Second largest telecommunications provider in Canada in

terms of revenue generation

Telus STP

Data, Internet Protocol, voice and wireless services in Central and Eastern Canada

Target Market

Users of wire-line, wireless & Internet services and Smart grid solutions


Provides a wide range of telecommunications products and services including internet access, voice, entertainment, video, and satellite television

This article has been researched & authored by the Content & Research Team which comprises of MBA students, management professionals, and industry experts. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

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