Chick-fil-A SWOT Analysis, Competitors & USP

Published by MBA Skool Team, Last Updated: August 28, 2021

Chick-fil-A SWOT analysis evaluates the brand by its strengths, weaknesses, opportunities & threats. In SWOT Analysis of Chick-fil-A, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors.

SWOT Analysis is a proven management framework which enables a brand like Chick-fil-A to benchmark its business & performance as compared to the competitors, and make strategic improvements. Chick-fil-A is one of the leading brands in the food & beverages sector.

The article below lists the Chick-fil-A SWOT, competitors and includes its target market, segmentation, positioning & USP. Let us start the Chick-fil-A SWOT Analysis:

SWOT Analysis of Chick-fil-A

For Chick-fil-A, SWOT analysis can help the brand focus on building upon its strengths and opportunities while addressing its weaknesses as well as threats to improve its market position.

Chick-fil-A Strengths

The strengths of Chick-fil-A looks at the key aspects of its business which gives it competitive advantage in the market. Some important factors in a brand's strengths include its financial position, experienced workforce, product uniqueness & intangible assets like brand value. Below are the Strengths in the SWOT Analysis of Chick-fil-A :

1. Chick-fil-A is one of the most established fast food brands in USA

2. Chick-fil-A has more than 2500 restaurants in almost all states across USA

3. Successful advertising campaigns like ‘Eat Mor Chikin’ helped the brand grow

4. Sponsorship to numerous sports events helped create more brand awareness

5. Chick-fil-A is known for its chicken sandwiches, waffle fries, nuggets and other dishes

6.Good online presence with option of online order and delivery has increased its reach

7. Chick-fil-A also has its presence in Canada, UK & South Africa

8. Annually, the company has a turnover in the range of $10 billion

Chick-fil-A Weaknesses

The weaknesses of a brand are certain aspects of its business which are it can improve to increase its position further. Certain weaknesses can be defined as attributes which the company is lacking or in which the competitors are better. Here are the weaknesses in the Chick-fil-A SWOT Analysis:

1. Presence majorly in USA and limited international presence

2. Higher competition means limited market share growth

Chick-fil-A Opportunities

The opportunities for any brand can include areas of improvement to increase its business. A brand's opportunities can lie in geographic expansion, product improvements, better communication etc. Following are the opportunities in Chick-fil-A SWOT Analysis:

1. Chick-fil-A can plan expansion in other countries to increase its global footprint

2. Introduction of newer dishes in the menu can also attract more customers

3. More advertising and marketing would help increase brand recall for Chick-fil-A

4. Acquisition of smaller business chains and efficient franchises can increase its presence

Chick-fil-A Threats

The threats for any business can be factors which can negatively impact its business. Some factors like increased competitor activity, changing government policies, alternate products or services etc. can be threats. The threats in the SWOT Analysis of Chick-fil-A are as mentioned:

1. Stiff competition from established players and local restaurants can reduce business

2. Rise in cost of raw materials can hamper the margins

3. Changing economic policies, agitation from environmentalists etc. can lead to loss of business

Chick-fil-A Competitors

There are several brands in the market which are competing for the same set of customers. Below are the top 6 competitors of Chick-fil-A:

1. McDonald's

2. Burger King

3. Subway

4. KFC

5. Taco Bell

6. Chipotle Mexican Grill

Hence this concludes the Chick-fil-A SWOT analysis.

Continue reading more about the brand/company.

About Chick-fil-A

Chick-fil-A Overview
Parent Company



Fast Food Eating Joints


Food & Beverages

Tagline/ Slogan

We Didn't Invent the Chicken, Just the Chicken Sandwich; Eat Mor Chikin


Good quality, tasty chicken serving quick service restaurant

Chick-fil-A STP

People who are looking to have chicken as an alternative to beef

Target Market

Middle and upper middle class urban families


A chicken-based menu serving restaurant as opposed to beef and other meat

This article has been researched & authored by the Content & Research Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

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