Exit Interview - Definition, Importance & Process
What is Exit Interview?
Exit interview is the discussion between the leaving employee & the company representative. Exit interview is critical as it helps the HR understand the reason for attrition, what is good in the company & what can be improved. This helps the leaving employee provide an important feedback & they can part ways with the company amicably.
Importance of Exit Interview
These interviews are very important source of feedback for the employer. The interview not only puts forth the reason of the employee’s resignation, but also shows an honest picture of the working of the team. These exit interviews allow the employer to know the concerns of its employees, which can be addressed. These interviews can also uncover serious issues like harassment, discrimination, violence before they turn into lawsuits. If the interviews are conducted fairly and the issues are worked upon, then a lower turnover and higher employee satisfaction can be achieved in the long run.
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Objectives of Exit Interview
The main reasons why an exit interview is conducted are:
1. Constructive Feedback
2. Understand current processes
3. Get employee’s perspective
4. Build positive image
5. Areas of Improvement
6. Part away amicably
These are some of the critical points why an exit interview is required.
Exit Interview Process
It is important that the employee gives genuine answers and hence the employers generally employ a neutral party to conduct this interview. In most organizations, this is the responsibility of HR executives. In some organizations, a third party is also employed for this purpose. The interviews are can be conducted in person, telephonically or even in the form of a questionnaire.
Hence, this concludes the definition of Exit Interview along with its overview.
This article has been researched & authored by the Business Concepts Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.
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