Salesforce.com SWOT Analysis

Published by MBA Skool Team, Last Updated: April 12, 2020

Salesforce.com SWOT analysis evaluates the brand by its strengths, weaknesses, opportunities & threats. In SWOT Analysis of Salesforce.com, the strengths and weaknesses are the internal factors whereas opportunities and threats are the external factors.

Salesforce.com is one of the leading brands in the IT & Technology sector. The article below lists the Salesforce.com SWOT and includes its target market, segmentation, positioning & USP.

Let us start the SWOT Analysis below:

Salesforce.com Strengths

The strengths of Salesforce.com looks at the key internal factors of its business which gives it competitive advantage in the market and strengthens its position.

A list of strengths is mostly the starting point in a SWOT analysis. Below are the Strengths in the SWOT Analysis of Salesforce.com :

1. Leadership in OnDemand Cloud Hosted CRM

2. Strong customer base more than 1 million around the world.

3. Increasing focus on research and development capabilities

4. Cloud computing services are gaining importance.

5. Company operates through subsidiaries primarily in US, Europe, japan and Asia pacific. Has employee strength of 2606.

Salesforce.com Weaknesses

The weaknesses of a brand are certain aspects of its business which it can improve. Here are the weaknesses in the Salesforce.com SWOT Analysis:

1. High concentration of customer base
2. Strong competition


Salesforce.com Opportunities

The opportunities for any brand can include prospects of future growth. Following are the opportunities in Salesforce.com SWOT Analysis:

1. Strategic Acquisition like InStranet
2. Alliance with google.com
3. Growing on-Demand market for CRM software

Salesforce.com Threats

The threats for any business can be external factors which can negatively impact its business. The threats in the SWOT Analysis of Salesforce.com are as mentioned:

1. Economic slowdown in US, which is major customer base region
2. Data privacy and Hacking issues

3. Regulatory Issues like data should be on shores

Read Similar SWOT analysis

Hence this concludes the Salesforce.com SWOT analysis.

Continue reading more about the brand/company.

About Salesforce.com

Sales force.com

Parent Company

Sales force.com

Category

IT programming and services

Sector

IT & Technology

Tagline/ Slogan

Success on Demand; Salesforce.com – Success. Not Software

USP

Company is best known for its CRM products and Cloud Platform

Salesforce.com STP
Segmentation

Enterprises Seeking Ondemand CRM product and Cloud services

Target Market

Big and Medium enterprises

Positioning

Number one in Ondemand CRM


This article has been researched & authored by the Content & Research Team. It has been reviewed & published by the MBA Skool Team. The content on MBA Skool has been created for educational & academic purpose only.

Browse marketing analysis of more brands and companies similar to Salesforce.com. This section covers SWOT Analysis along with Segmentation, Target Market, Positioning & USP of more than 2000 brands from over 20 industry sectors.

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